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Shipping & Returns

Shipping Policy

At Biopearl Skincare & Spa, we offer free shipping for orders over $50. We carefully package our products to ensure they arrive safely and in a timely manner. Shipping costs for orders under $50 are calculated at checkout.   We believe in transparency and honesty when it comes to shipping costs and methods. If you have any questions or concerns about our shipping policies, please don't hesitate to contact us.

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Biopearl Skincare & Spa. If for any reason you are not satisfied, we offer a 30-day money-back guarantee. If you wish to return or exchange a product, please contact us and we will provide you with instructions on how to proceed.   Please note that all returned products must be in their original packaging and unused. Shipping costs for returns or exchanges are the responsibility of the customer.

No 2A, Tingkat 1, Jalan 4/12B, Seksyen 4 Tambahan, 43650 Bandar Baru Bangi, Selangor

 

Opening Hours

Mon - Sun : 9am - 6pm

Customer Service

Biopearl HQ 

+603 89255422

+6017 286 0082

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